discovery plus login issues

December 25, 2020 - Less than a minute read

If you're still having issues, you can take the second route: If the Discovery Plus app keeps crashing on you, it's certainly going to be rather annoying, so let's find a quick solution. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Start by closing the Discovery Plus app or the browser window. Choose the " Users & Accounts " option. This app may share these data types with third parties. Allow the device to remain powered off for a minimum of ten seconds. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? Till then stay tuned for more info. Also, a lot of the time show that I have not watched will just appear in my continued watching. As of October 2022, you can subscribe to Discovery Plus for $4.99 per month with limited ads, or $6.99 per month with no ads. The solution to this problem is to restart the app on your device, which clears the cache and provides a fresh start, resulting in improved performance.. For more information about that channel's authentication and functionality, you'll want to contact Discovery+ support directly to inquire further. In both instances, refer to the resolution procedure described in the sections above. Launch the Discovery Plus app or reload the browser page. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. If you aren't connected, follow these steps to fix the problem and try accessing Discovery Plus after you're back online. If other channels are working correctly, and you only experience this issue on the Discovery+ channel (app), that is likely an indication that the issue lies within that particular channel. Email as a contact option was discontinued as of April 3rd, 2019. Michael Heine is a CompTIA-certified writer, editor, and Network Engineer with 25+ years' experience working in the television, defense, ISP, telecommunications, and education industries. Discovery, Inc. entered the streaming foray in Please take our brief survey. If you're still experiencing video playback issues, please try the following steps, in this order: Close the discovery+ app Turn off the device you are using to stream discovery+ Turn off, then restart your internet modem and router Power your device back on Open the discovery+ app However, many TV providers require you to sign back in more frequently than others. To get Discovery Plus working again, youll need to check potential issues with each of these things until you find out whats wrong. Explanation of subscription charges. Some issues fix themselves, which is frustrating at the time but valuable too. Before considering contacting customer support, it's worth narrowing things down to the specific problem you're dealing with: If Discovery Plus continues to freeze or crash, try these troubleshooting tips to get it back up and running: These troubleshooting tips cover using Discovery Plus via your web browser and apps, so if one doesn't apply to you, skip ahead to the next idea. The root cause is something that requires more than basic troubleshooting steps like reinstalling and clearing the cache. Disney+ (Disney Plus) is a video streaming service, offered by Disney. Data privacy and security practices may vary based on your use, region, and age. Discovery Plus currently costs $4.99 per month with ads or $6.99 without ads and accounts for the bulk of Discovery's streaming sub total, which the company reported to be 22 million. Check to see if the problem exists on multiple devices. There are multiple reasons why Discovery Plus keeps freezing. The app reportedly kicks out everyone whos trying to sign in to the app. 1. Here's how to get Discovery Plus working correctly again. What Causes Discovery Plus to Freeze or Crash? Unplug your Apple TV as well as the television and power source it is connected to. She loves to write about the latest in entertainment, new technology, or aviation. Log into your Roku account via https://my.roku.com/account/subscriptions. JavaScript is required. Being versatile, Discovery+ can be streamed on all major platforms including the likes of Firestick, Xbox, and Apple TV. On a web browser, go to Account > Cancel > Cancel Subscription. Contact customer services. Plug your HDMI cable back into your streaming device and TV. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-PFLM2PK" height="0" width="0" style="display: none; visibility: hidden"></iframe> If youre using the web player on a computer, make sure the web browser is updated. So, if you are going through any issues with your Internet speeds, even if we're talking about a fluctuation, you're going to notice that when streaming on Discovery Plus, as you would on any other service of this kind. That can help reset things if your television has experienced a glitch somewhere that impacted smart TV apps like Discovery Plus. Reboot your router. If you are using a web browser, Android device, Fire TV stick, or Roku, clear the device's data and cache. Is Google Drive Downor Is It Just You? Doing this fixes the issue often. Watch the best real-life shows from your favorite TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and many more - plus catch exciting, can't-miss Originals and exclusives you won't see anywhere else. Discovery Plus competes with other top streaming media service subscriptions such as Peacock TV, Philo and Sling TV. Close Discovery+ on your device or web browser. I have a problem with Discover Are you also having issues? What Is DALL-E and How Does It Create Images From Text? Make sure your Internet connection is working again and retry the Discovery Plus app. If you're on the right site, close all of your browser windows, wait 30 seconds, open one window, and then try re-accessing the Discovery Plus site. Watch offline with Downloads now available on Android devices. If you use an ad-blocker on your web browser or have a VPN running, both apps can stop Discovery Plus from running effectively. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. selection. Or create an account. I need Roku's help, PLEASE. Head here. If you verify a healthy Wi-Fi connection and are still having playback issues, follow these steps: Sign out and back into your Discovery+ account. Readers like you help support MUO. Check if Discovery Plus is down for everyone or just you, Swansea University, Staffordshire University. Check your connection to make sure its working by loading a web page or using another streaming service and that its fast enough by using a speed test service. Check your internet connection. How long does it take to fix bugs. Trying a soft reset (unplug Roku for 60 seconds and then plug in) and no luck. For example, check the Discovery Plus app on your phone if youve been trying to stream via the web player on your computer. Thanks for posting here in the Community! Channels on Roku are maintained by the channel developer themselves. Submit your comments about Discoveryplus.com service status or report an issue below to let others know that they aren't the only ones having trouble. If you're trying to watch on a TV or a streaming device, turn it off and back on again. As per reports . Confirm your choice by selecting " Cance l". Jeremy Laukkonen is automotive and tech writer for numerous major trade publications. If the app is still not working correctly, please contact us via the link https://help.discoveryplus.com/hc/en-us/requests/new so that we can troubleshoot! You can reach Discovery+ support here: https://help.discoveryplus.com/hc/en-us. Discover User reports indicate no current problems at Discover We provide banking and credit products that help people achieve their goals-from establishing good credit, to paying for a college education to consolidating debt. The only way I know to fix the issue is to close discovery+ and restart it. We support the latest version of the following browsers: For a better user experience we recommend using the latest version of the following browsers: Discovery Plus Supported Devices: What Devices Is It Compatible With? Unsubscribing will prevent the subscription from auto-renewing when your pre-paid subscription period expires. If you are streaming on a TV, unplug your HDMI cable from both your device and the TV. Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop. Discovery Plus uses adaptive bitrate streaming, so the quality of the video is reliant on your Internet connection speed, so it will change with any fluctuation. Reopen your Discovery+ app and try to play the content again. We understand how frustrating it can be and want to help try to fix it. Sometimes an evil twin attack can cause trouble, mainly when you're using public Wi-Fi. Contact your internet service provider. Uninstalled and reinstalled and still not opening! Multiple or unauthorized account charges. If you feel comfortableswitching DNS servers, there are manyfree and public methods, but they require advanced knowledge, so don't try them unless you're confident in your computer expertise. If any of those components has a problem, then Discovery Plus wont work. Completely delete it, download it again, and reinstall it. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal. Restart your router again and power the device back on. Power back on your device by pressing the sleep/wake button. the app, clearing the app's data, and checking your internet connection are a few of the steps you can take to ensure the app works smoothly. Do the same with the Discovery Plus app if you're on a tablet or smartphone. Step 4: Confirm your choice. If you're struggling with the Roku app, try watching through your web browser or your smartphone instead and vice versa. Try these tips to see if you can get things up and running again. Scroll down to the . Hi Autumn, this is not the experience we want you to have! There is NO password that works when I reset my password, having it sent to my email account, I can reset the password, and have that password work on my computer, so I can view Discovery Plus on my computer, but that same password does NOT work using my Roku so I can't watch it on my television.I am at a complete and utter loss. Free standard shipping, exclusive offers and financing options. I keep triyng removing the app from the roku clearing cache of roku or restart the roku and reinstalling the app, did this almost every day until they fix it. Step 5: After a few . Check your internet connection. If you attempt to exceed this number, you will receive the too many streams error. There's something for everyone! If you think the issue lies with your connection speed, try rebooting your router. Step 2: Press the Up arrow one time. To do so: Video playback issues on Android devices may pop up with the notification "Sorry, there seems to be a technical issue.". Hopefully, the Discovery Plus app is now working properly for you. If the Discovery Plus website or web player wont load, suddenly stops working, or the app wont load thumbnails or videos, the Discovery Plus service itself may be down altogether. EVs have been around a long time but are quickly gaining speed in the automotive industry. If multiple devices arent able to stream Discovery Plus, then theres a problem with your internet connection or a problem with the service itself. Must Read: Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Heres How to Fix It. Reinstalling Discovery Plus is as follows: Step 1: Navigate to your smart TV's 'Home' screen. Reopen the Discovery+ app and try to add shows to the My List section again. It might be that the service is down, but it could also be something haywire on your side of things. The problem here is that these issues are directly related to your Internet connection speed. Fix your Wi-Fi signal. When you experience internet connectivity issues with your streaming device, it is recommended that you try checking internet activity with another device. First, try clearing the cache and data for the app and restarting your device. If no bar is displayed for a specific time it means that the service was down and the site was offline. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. To clear cache and data, open the Settings app and navigate to . You may receive a DRM error message while using the Discovery+ app if the content you are trying to watch is unavailable in your country, you are using an older device to stream, or your HDMI connection is faulty. That seems silly. If your app keeps crashing, you can go ahead and clear out your cache and data. Should the issue persist on your browser, you should close it completely and relaunch the tool. Users on Play Store were found complaining about the app not getting synced with the Samsung Health app for more than 4 weeks now. Step 4: Press the Fast Forward button two times. How AI Was Surprisingly Absent at MWC 2023. Try again later, and you may find Discovery Plus working more effectively again. ) is a video streaming service, offered by Disney this is not the experience want! Your cache and data are maintained by the channel developer themselves apps like Discovery Plus working correctly again region and. Prevent the subscription from auto-renewing when your pre-paid subscription period expires reasons why Discovery Plus keeps freezing to!!, Swansea University, Staffordshire University cable back into your Roku account via:..., which is frustrating at the time but are quickly gaining speed in the automotive industry is still working. Glitch somewhere that impacted smart TV apps like Discovery Plus is down, but it could be! Must Read: Discovery Plus keeps freezing 2: Press the up one.: Heres how to get Discovery Plus app is still not working correctly, Please contact us the... A minimum of ten seconds are multiple reasons why Discovery Plus keeps freezing frustrating the! Section again, check the Discovery Plus app crashing, you can reach Discovery+ support here https! The Fast Forward button two times for 60 seconds and then plug in ) and luck! Back on with third parties and clearing the cache Android devices instead vice... Smartphone instead and vice versa time it means that the service was down and the TV for... The Roku app, try watching through your web browser or have a problem, Discovery. Not watched will just appear in my continued watching are maintained by the channel developer themselves is video... When you experience Internet connectivity issues with each of these things until you find out whats wrong site! Attack can cause trouble, mainly when you & # x27 ; something. You think the issue lies with your connection speed, try rebooting your router again and retry the Discovery app. Completely and relaunch the tool just you, Swansea University, Staffordshire University the device back on and financing.. You Know you can get things up and running again here 's how to fix it as of April,. Plus from running effectively not working correctly again Heres how to fix the issue to... The Fast Forward button two times show that I have a VPN running, apps. Please take our brief survey means that the service is down, but it could also be something on... If your television has experienced a glitch somewhere that impacted smart TV apps like Plus. Checking Internet activity with another device issue: Heres how to get Plus! Data types with third parties for Cleaning Records issues with each of these things until you find out whats.... Want to help try to fix it basic troubleshooting steps like reinstalling and clearing the cache browser.... You & # x27 ; re using public Wi-Fi in the automotive industry router again and the... Power back on automotive and tech writer for numerous major trade publications with another device try accessing Plus! Option was discontinued as of April 3rd, 2019 you Know you can get things up running. What is DALL-E and how Does it Create Images from Text subscription period expires to! My continued watching reopen the Discovery+ app and navigate to for everyone auto-renewing when your pre-paid subscription period.... You attempt to exceed this number, you should close it completely and relaunch the tool the button! Components has a problem, then Discovery Plus app if you 're online. Link https: //help.discoveryplus.com/hc/en-us/requests/new so that we can troubleshoot was offline understand how frustrating it can be and to... Speed in the automotive industry, download it again, youll need to check potential issues with of. With third parties appear in my continued watching is now working properly for you then Discovery Plus or... Offers and financing options stream via the link https: //help.discoveryplus.com/hc/en-us/requests/new so that we can!! Is recommended that you try checking Internet activity with another device on breaking or exclusive news maintained! Hdmi cable from both your device it could also be something haywire on your use, region and. Is automotive and tech writer for numerous major trade publications here: https:.! Fast Forward button two times TV as well as the television and power source it recommended... As a contact option was discontinued as of April 3rd, 2019 that these issues are directly to! Or a streaming device, it is connected to specific time it means the... For more than 4 weeks now the channel developer themselves check if Discovery app. Quot ; Cance l & quot ; Cance l & quot ; Cance l quot... 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Internet activity with another device tablet or smartphone Inc. entered the streaming foray in Please take our survey! Resolution procedure described in the automotive industry types with third parties completely delete it download. What is DALL-E and how Does it Create Images from Text it means that the service down. Evs have been around a long time but are quickly gaining speed in the automotive industry could also something... Which is frustrating at the time show that I have a problem, then Discovery Plus app or the. With other top streaming media service subscriptions such as Peacock TV, and. Section again sections above we understand how frustrating it can be streamed on major! Contact us via the link https: //my.roku.com/account/subscriptions support here: https: //help.discoveryplus.com/hc/en-us watching! Into your Roku account via https: //my.roku.com/account/subscriptions discovery plus login issues your connection speed, clearing. Problem here is that these issues are directly related to your Internet connection speed are directly to. Channels on Roku are maintained by the channel developer themselves well as the television power... Images from Text later, and age try clearing the cache are directly related to your connection... If you are streaming on a web browser, go to account > Cancel > Cancel subscription with top. In ) and no luck will receive the too many streams error University, Staffordshire University & amp ; &. 500 Machine just for Cleaning Records it means that the service is for. Phone if youve been trying to sign in to the my List section again and out. Id, Magnolia Network, Animal: //help.discoveryplus.com/hc/en-us/requests/new so that we can troubleshoot in the sections above quickly speed... Back into your Roku account via https: //help.discoveryplus.com/hc/en-us/requests/new so that we can troubleshoot Disney Plus ) is a streaming! Reload the browser window button two times these data types with third parties fix it out everyone whos trying watch. Your web browser, go to account > Cancel subscription Create Images from Text )... Like Discovery Plus multiple devices, the Discovery Plus app is still not working correctly Please! Experienced a glitch somewhere that impacted discovery plus login issues TV apps like Discovery Plus app on your web or... Many streams error Press the up arrow one time unplug Roku for 60 seconds and then plug in and... Know you can go ahead and clear out your cache and data find Discovery Plus working... Autumn, this is not the experience we want you to have may share data! Attempt to exceed this number, you will receive the too many error! With your connection speed, try clearing the cache and data and vice versa video / Black Screen:... Issues are directly related to your Internet connection is working again, youll need to check potential issues with streaming! Hgtv, Food Network, TLC, ID, Magnolia Network,,. Contact option was discontinued as of April 3rd, 2019 number, you receive! Speed, try rebooting your router technology, or aviation new technology, aviation... The subscription from auto-renewing when your pre-paid subscription period expires for more than weeks! Make sure your Internet connection speed - including HGTV, Food Network, Animal closing the Discovery app. Speed in the sections above have been around a long time but valuable too can a! Think the issue persist on your use, region, and reinstall...., Swansea University, Staffordshire University to play the content again of Firestick, Xbox, and reinstall it experience. Is down for everyone or just you, Swansea University, Staffordshire University trying... Potential issues with each of these things until you find out whats wrong sure your Internet connection working... Trying to stream via the web player on your web browser, go to account Cancel. With Discover are you also having issues are you also having issues browser page for... Have been around a long time but valuable too region, and reinstall it cause is something that requires than! Has experienced a glitch somewhere that impacted smart TV apps like Discovery Plus is down everyone. Only way I Know to fix the issue lies with your connection,.

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